GUILDFORD, Surrey - AMO.ai, the e-commerce software company receives award for its leading sales automation technology. In the hotly contested category of Innovative Application of Digital Technology, AMO was pleased to receive the Certificate of Innovation at the awards ceremony held on 20th June.
AMO’s digital salespeople technology impressed the judges for the enriched customer experience when purchasing complex products online. The software uses artificial intelligence to hold an efficient and immersive interaction with the customer, identifying and qualifying needs and proposing the most effective solution from the available products. As a fully automated sales process the software offers a high level of service improving customer experience and engagement and deliver increased sales revenue.
Enriching customer experience
CTO Rob Shrubsall commented “Its fantastic to receive such great recognition of our achievements to date. We are passionate about improving the customer journey online by helping our clients to add sales-as-a-service online. Not only are we making the buying process quicker and easier, but also ensuring the best solutions are adopted by buyers. This is key in long term value creation in the B2B e-commerce market.
Key to Digital Transformation Strategy
AMO.ai leaders in digital transformation strategy and sales automationMD Rich Ingram added “After 3 years of working with some great clients across the packaging, print and business supplies sectors we are now leaders in connecting people and product through AI. Many companies focus on Omni-Channel solutions as part of their digital transformation strategy, but this is to cover over weakness in their online offer. We believe good old fashioned sales process - digitised- helps customers find the solutions to meet their exact needs. No need to switch channels. This increases sales revenue by higher conversion rates, growing basket sizes and enabling upsell”
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The Stationers’ Company is the City of London Livery Company for the Communication and Content Industry representing a £70bn UK market.
The awards were sponsored by Innovate UK